* Before making a claim please be sure to check our FAQ first which can be found here you may find your question has already been answered
Online Customer Services Form
At Bath Depot we live in the real world and from time to time
things can go wrong, therefore we want to make your life easy, so in
the event that you should need to contact us please fill out the
form below.
If you would like to claim under our 12 or 24 month warranty, and
it’s a shower or bath, please attach your copies of the registered
plumber/electrician’s invoice(s) that fitted or connected your unit
originally.
Alternatively if you are claiming for any other reason
please attach any pictures you have to support your claim.
(fill this form in first,
then you will be given the opportunity to upload any pictures)
Please Note:
THE CUSTOMER SERVICE DEPT IS BASED IN EUROPE AND ONLY EVERY ANSWER YOU IN WRITING WHICH IS BETTER FOR YOU AND YOUR RECORDS. NO TELEPHONE CALLS CAN BE MADE PLEASE CHECK YOUR E-MAILS AS ALL REPLIES ARE GIVEN WITHIN 24 HOURS.
Returns Form
In the unfortunate case where you have to return an item to us, please click the link below, print and fill out the form as instructed.
